Self-hosted & white-label ready
Remote support
without the runaround.
No 9-digit IDs. No server settings to type. You send one link, they click once, and their screen opens right in your browser. That's the whole thing.
Nothing to install for you Works on Windows, Mac, Linux Your permission always required
Boom Assist — live session Connected
One link sent
Client clicked · connecting…
Why Assistee
Everyone hates remote support. Here's why yours won't.
The old way
“Read me the 9-digit ID.” “Which number?”
Download an app, then dig through settings
Type in a server address, paste a key
Per-seat licenses that balloon with your team
With Assistee
Send one link — nothing to read aloud
Client clicks once, that's their whole job
Their screen opens in your browser instantly
Flat pricing, white-label it as your own
How it works
Connected in three clicks. Total.
01
Send the link
Generate a branded one-click link and text or email it to your client. Server and setup are baked in — there is nothing for them to configure.
02
They click once
The client clicks Connect and runs a tiny helper. No account, no server address, no ID to read back to you over the phone.
03
You take over
Their screen opens right inside your dashboard. Full mouse and keyboard control, in the browser — nothing to install on your side.
Everything included
Built for real support work
From a frozen restaurant tablet to walking a client through their software — one tool covers it.
Full remote control
Take over mouse and keyboard to fix issues directly — no back-and-forth instructions.
View-only screen share
Watch a client’s screen in real time and guide them, without taking over their machine.
Unattended access
Reach kiosks and always-on devices 24/7 — no one has to be standing there to let you in.
Tablets & POS
Support restaurant tablets, ordering kiosks and iPads alongside desktops from one place.
One-click sessions
Send a link, they click, you’re in. The fastest path from “it’s broken” to “it’s fixed.”
Private & permissioned
Encrypted sessions on your own self-hosted engine. The client approves every connection.
For restaurant tech
The tablet froze mid-rush. Help is one tap away.
Boom Online Ordering clients request a live session right from their dashboard. Your team jumps in within seconds — no phone tree, no IT visit, no lost orders.
Embedded “Request Support” button in BOO
Works on any tablet or POS system
Your team sees the screen instantly
Nothing for staff to install or configure
Boom Online Ordering
Having trouble with your device?
Tap below and a technician will connect right away.
Request Remote Support
Powered by Assistee
Simple pricing
Flat monthly price. Every feature.
No per-session fees. No surprises. Cancel anytime.
Starter
$10/mo
Solo operators & small shops
1 technician
2 unattended devices
One-click remote control
Screen sharing
Session history
Most popular
Professional
$20/mo
Growing support teams
2 technicians
4 unattended devices
Tablet & POS support
Boom Online Ordering integration
Priority support
Agency
$40/mo
Agencies & MSPs
4 technicians
6 unattended devices
White-label branding
API access
Unattended fleet access
Fix client problems in seconds, not visits.
Set up your workspace and send your first support link today.
Get Started